The show, which has been listened to in 111 countries, covers the drinks and hospitality industries. With a no-nonsense approach, it focuses on how beverage bra...
086 | Andrew Friedman | Community Education in Bartending | Industry Spirits, Seattle WA
In this episode of the Maffeo Drinks Podcast, I continue the conversation with Andrew Friedman, an ex-bar Owner (Liberty, Seattle, WA) and the brand builder behind Industry Spirits.
Andrew shares his journey from bar owner to brand owner, highlighting the importance of community, education, and strategic planning in the drinks industry.
The discussion delves into the challenges and rewards of creating a bartender-owned brand, the nuances of marketing and sales strategies, and the decision-making process behind scaling a business organically versus aiming for a large-scale buyout.
This episode, which includes anecdotes about industry dynamics and practical advice for aspiring brand creators, underscores the value of thoughtful growth and collaborative success in the beverage industry.
Time Stamps
00:00 Welcome to the Maffeo Drinks Podcast
00:26 The Value of Listener Feedback
01:37 Training and Collaboration in the Bar Industry
03:16 Challenges and Realities of Brand Promotion
05:44 From Bar Owner to Brand Owner
07:56 Building a Bartender-Owned Brand
09:09 Strategies for Brand Relevance
27:59 The Importance of Legacy and Scale
35:26 Wrapping Up and Contact Information
About The Host: Chris Maffeo
About The Guest: Andrew Friedman
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36:39
085 | Andrew Friedman | Customer-First vs. Bartender-First Bars | Industry Spirits, Seattle WA
Welcome to the Maffeo Drinks Podcast! In this episode, I'm joined by Andrew Friedman, renowned bartender and ex-bar owner (Liberty, Seattle, WA) and the Founder of Industry Spirits, a Bartender-Owned Brand.
We explore the history and evolution of Seattle's cocktail scene, emphasizing the importance of customer service and the changing landscape of the bar industry.
Andrew shares his journey, insights into bar culture, and the challenges bartenders face as they transition to roles like brand ambassadors.
Whether you're a bar enthusiast or an industry professional, this episode offers a fascinating look into the dynamics of bar life and the dedication required to succeed.
Time Stamps
00:00 Welcome and Introduction
00:27 Guest Introduction: Andrew Friedman
02:50 Andrew's Journey in the Drinks Industry
04:29 The Seattle Cocktail Scene
07:23 The Evolution of Bartending
11:10 Balancing Stardom and Service
16:42 Career Reflections and Industry Insights
26:36 The Future of the Drinks Industry
32:16 Closing Remarks
About The Host: Chris Maffeo
About The Guest: Andrew Friedman
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30:42
084 | Billy Abbott | Blends, Single Malts & Old vs. New Ways of Drinking Whisk(e)y | The Whisky Exchange
In this episode of the Maffeo Drinks Podcast, I discuss the evolution of the whisk(e)y industry over the past 15 years with guest Billy Abbott.
We delve into the global expansion of whiskey production, the increasing consumer interest in niche markets, and the role of cocktails and serves in modern whiskey consumption.
Billy shares insights on how new expressions and innovations are shaping the industry while they also explore the significance of brand identity and consumer engagement.
The conversation highlights the changes in whisk(e)y production, marketing, and consumer preferences, making it a must-listen for anyone interested in whisk(e)y.
00:00 Welcome to the Maffeo Drinks Podcast
00:28 Diving into the World of Drinks Brands
00:54 The Evolution of Whiskey
01:49 Whiskey Trends and Market Changes
04:27 Exclusive Bottlings and Store Picks
09:48 Consumer Preferences and Market Expansion
19:25 Whiskey in Cocktails and Occasions
22:43 Brand Identity and Marketing Strategies
33:12 Wrapping Up and How to Connect
About The Host: Chris Maffeo
About The Guest: Billy Abbott
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36:09
083 | Billy Abbott | Helping People Navigate The Whisk(e)y Shelf | The Whisky Exchange
In this episode of the Maffeo Drinks Podcast, I sit down with Billy Abbott, Ambassador for The Whiskey Exchange.
We discuss the importance of internal and external education in the drinks industry, the journey from programming to whiskey, and the dynamics between liquid-first and brand-first approaches in spirits marketing.
Billy also shares insights on gauging consumer preferences and touches on the diverse pathways individuals can take within the spirits industry.
Tune in to learn about navigating brand storytelling, consumer communication, and the vital role of education in building successful drinks brands.
00:00 Welcome and Introduction
00:28 Guest Introduction: Billy's Journey
02:03 Diving into the Drinks Industry
03:40 The Role of Education in the Drinks World
05:39 Balancing Brand and Liquid in Marketing
10:00 Understanding Consumer Preferences
12:25 Navigating the Whiskey World
17:38 Exploring Cross-Category Connections
22:02 Balancing Budget and Spirit Selection
23:09 Understanding Consumer Preferences
24:34 The Complexity of Target Consumers
26:07 Marketing Strategies in the Spirits Industry
30:03 Training and Knowledge Sharing
37:01 Career Growth and Personal Development
42:18 Conclusion and Final Thoughts
About The Host: Chris Maffeo
About The Guest: Billy Abbott
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42:41
082 | Alice Bidini | Bringing Non-Alc Cocktail Culture to Saudi Arabia | Four Seasons Riyadh
In this episode of the Maffeo Drinks Podcast, we dive into the complexities and innovations within the non-alcoholic beverage industry.
Joined by guest Alice Bidini, we explore the challenges and strategies of introducing new drink trends in emerging markets such as Saudi Arabia.
We discuss the importance of understanding local taste profiles and consumer behavior, especially in culturally diverse regions like Stockholm and Riyadh.
Highlights include our experiences in the evolving bar scene, the innovative concept of a female-only staffed bar at the Four Seasons in Riyadh, and the cultural shift needed to accept new beverage trends.
Alice shares her journey of pioneering drink trends, shedding light on building consumer trust and adapting to local preferences.
Tune in to learn about reshaping traditional beverage offerings and the satisfaction of turning hesitant consumers into loyal patrons.
00:00 Welcome and Introduction
00:28 Managing Expectations in the Bar Industry
03:44 The Bar Scene in Saudi Arabia
06:45 Challenges of Non-Alcoholic Spirits
10:53 Consumer Behavior and Marketing
13:28 Dining and Drinking Culture in Saudi Arabia
15:03 Creating a New Beverage Culture
15:25 The Italian Espresso Bar Experience in Stockholm
17:28 Introducing Aperol Spritz in Prague
18:39 Navigating Local Drinking Cultures
19:37 The Role of Experts in Riyadh's Cocktail Scene
22:00 Trends in the Bar Industry
23:36 Closing Thoughts and Future Plans
About The Host: Chris Maffeo
About The Guest: Alice Bidini
The show, which has been listened to in 111 countries, covers the drinks and hospitality industries. With a no-nonsense approach, it focuses on how beverage brands are built from the ground up. Each episode brings insights on building a brand bottom up, from glass back to distilleries and breweries to grow from bottle to case to pallet.
Host Chris Maffeo brings his 20 years of industry experience, building premium drinks brands across 30+ markets, from beer to whisky. He interviews drink founders, managers, bartenders, and distributors.
Brands are built bottom-up.
https://maffeodrinks.com