In the Gartner Supply Chain Podcast, leading experts Thomas O’Connor and Lindsay Azim regularly sit down with Gartner’s best thinkers, researchers and innovator...
Supply Chain Redesign With Unilever’s Reginaldo Ecclissato
This episode explores:Supply chain’s role in navigating volatility associated with digital technology, changing customer needs and sustainability. (1:12)How Unilever redesigned its supply chain by fusing it with IT and enterprise services to drive change and address volatility. (5:10)Three real-world Unilever programs that leverage this fusion to build competitive advantage and business growth. (9:14)Practical recommendations for CSCOs who want to undertake similar redesigns in their own supply chains. (15:34)Host Thomas O’Connor explores the ins and outs of Unilever’s supply chain redesign with Reginaldo Ecclissato, Unilever’s Chief Business Operations and Supply Chain Officer. Reggie’s dual title speaks to Unilever’s new approach to its supply chain: transforming supply chain operations into a source of competitive advantage and business growth by combining it with IT and global business services. Thomas and Reggie discuss the key tenets at this redesign’s heart, including an accelerated digitalization effort and a talent-first outlook. The pair close the show with recommendations for CSCOs who want to pursue similar redesigns in their own supply chains.Editorial note: Since the recording of this podcast, Reginaldo Ecclissato has been appointed to the role of president for One Unilever Markets.About the Guest:Reginaldo Ecclissato has been appointed to the role of president for One Unilever Markets. At the time of recording for the December 2024 Supply Chain Podcast, Reginaldo’s role was Chief Business Operations and Supply Chain Officer. He became a member of the Unilever Leadership Executive in January 2022. Reginaldo has a rich history at Unilever spanning more than 30 years with extensive supply chain experience in both developed and emerging markets.
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19:20
Harness Culture to Drive Value with Zoetis’ Supply Chain EVP
This episode explores: The critical role that transparent, collaboration-focused culture plays in supply chain success at Zoetis. (1:04)How Zoetis empowers supply chain talent to trust in and engage with this culture. (4:08)Qualitative and quantitative business impacts that empowered supply chain talent has made at Zoetis. (8:34)Why providing their staff with access to good data enabled a cultural shift. (15:12)Recommendations for CSCOs seeking to drive business impacts through their supply chain’s culture. (19:18)In this episode of the Supply Chain Podcast, host Thomas O’Connor discusses how culture can drive supply chain value with Nick Ashton, Executive Vice President and President, Global Manufacturing and Supply at Zoetis. The pair explore how Zoetis shifted its culture by providing greater access to data and empowering employees with greater decision making. As the organization shifted towards greater transparency and collaboration, measurable business impacts followed. Thomas and Nick close the show with recommendations for CSCOs who want to effect similar transformations in their own organizations.About the GuestNick Ashton is Executive Vice President and President, Global Manufacturing and Supply at Zoetis, the world’s leading animal health company and a member of the Fortune 500. In this role, he oversees the company’s network of approximately 29 Zoetis manufacturing sites and 200 third-party manufacturers around the world. Nick joined Zoetis in 2020 as head of Global External Supply, where he led all aspects of the company’s global external manufacturing network, overseeing 140 contract manufacturing organizations (CMOs) to keep pace with customer demand.
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24:44
The GenAI Productivity Paradox
This episode explores:Generative AI’s expected impacts on headcount when GenAI exploded into mainstream news in 2022 (1:32).How GenAI’s impacts on productivity and time savings vary between desk-based and frontline employees (4:54).Measuring whether GenAI “lived up to the hype” in light of research results (11:31).What leaders are doing to resolve GenAI’s “productivity paradox” (12:38).Recommendations for CSCOs driving GenAI projects (15:24).In this episode of the Supply Chain Podcast, host Tess Frenzel and guest Sam Berndt, a Gartner senior director of research, discuss generative AI’s (GenAI’s) variable impacts on supply chain employee productivity in both desk-based and frontline roles. Tess and Sam frame the discussion with findings from Gartner’s Supply Chain Executive Report: The GenAI Productivity Paradox to provide details on key differentiators like individual- and team-based time savings, work quality improvements and employee comfort levels. About the GuestSam Berndt is a Gartner Senior Research Director leading long-form studies on chief supply chain officers and their key priorities. He has led studies on risk and supplier due diligence, talent and skill gap myths, last-mile delivery customer preferences, and the impact of generative AI on supply chain employee productivity. Before Gartner, Sam studied the economic impacts of large regulations.
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19:15
Supply Chain’s Year Ahead: CSCO Priorities for 2025
This episode explores:The CSCO Community Outlook Survey’s focus on community sentiment, and how that sentiment manifested in 2024. (1:17)Trends that may have contributed to the survey’s findings. (3:41)CSCOs’ short-term, midterm, and long-term focuses in 2025. (5:01)Survey reports on generative AI’s potential outlook in 2025. (8:06)Recommendations for CSCOs in the coming year. (11:45)On this episode of the Supply Chain Podcast, host Tess Frenzel discusses CSCO priorities for 2025 with Wade McDaniel, a Vice President Distinguished Advisor at Gartner. They draw insights from Gartner’s 2024 CSCO Community Outlook Poll to discuss how CSCOs are feeling as they move into 2025, including their specific goals in the short term, midterm and long term, and the outlook on generative AI. Tess and Wade explore the nuances of these findings, including the trends that may have shaped them, then close the show with actionable recommendations for CSCOs in 2025.About the GuestWade McDaniel is a Gartner Vice President Distinguished Advisor supporting the global CSCO community through events and curated research insights. He brings more than 30 years of supply chain experience to the role.
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14:21
Settle Planning Chaos With Strategic Alignment
This episode explores:Strategic misalignment and the impact on the efficacy of traditional supply chain tools. (2:58)The status quo contributes to strategic misalignment for the majority of surveyed supply chain organizations. (4:56)How CSCOs can address the short-term issues at the root of strategic misalignment. (6:59)The counterintuitive organizational design that helps CSCOs create strategic alignment. (11:31)Recommendations for CSCOs to maintain their newly secured strategic alignment. (15:14)In this episode of the Supply Chain Podcast, host Lindsay Azim sits down with Gartner Senior Director Analyst Suzie Petrusic to discuss the myriad impacts strategic misalignment has on supply chains. They explore the damage strategic misalignment inflicts on profit margins and supply chain capacity, as well as how CSCOs can approach the issue through counterintuitive organizational design.About the GuestSuzie Petrusic, Ph.D., is the Gartner Senior Director Analyst serving chief supply chain officers in all the areas of supply chain related to strategy leadership and execution. She has authored and co-authored research and case studies on topics such as risk, supply chain maturity, the future of the supply chain, customer enablement, inflation and recession, and supply chain constraints. Suzie also leads Gartner’s research agenda for chief supply chain officers.Learn more about Gartner Supply Chain Planning Summit 2024, the premier destination for supply chain planning leaders.Visit Gartner.com to learn more about Gartner for Supply Chain.
In the Gartner Supply Chain Podcast, leading experts Thomas O’Connor and Lindsay Azim regularly sit down with Gartner’s best thinkers, researchers and innovators to share with you the strategic insights and tactical tips supply chain leaders need to drive organizational success.
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