Future Of Work Podcast

About This Episode  
Frank Cottle sits down with Dave Wright, Chief Innovation Officer at ServiceNow and co-author of Infinite: How Visionary Leaders Transform Today's Businesses into AI-Forward Companies, to dig into why so many companies are pouring money into AI and getting almost nothing back. Dave's argument: most companies aren't failing at AI because of the technology — they're failing because they're using it to automate the same broken workflows they already had, instead of rethinking the workflow itself. Frank pushes back with his own company's playbook: rewriting 130 job descriptions from scratch, doubling productivity with the same headcount, and giving guardrails to the people instead of the AI. The two also get into revenue-per-employee at AI-native companies, Ford's very public AI-quality-control stumble, why five generations of workers are adopting AI so differently, and whether "human-in-the-loop" is already outdated thinking.

About This Episode 
In this episode, Frank Cottle talks with Charlene Li — one of the most established voices in business transformation and disruptive leadership. A New York Times bestselling author of seven books, Li founded the disruptive analyst firm Altimeter Group, served as Chief Research Officer at PA Consulting, and now runs her own firm, Quantum Networks Group. She has advised 49 of the Fortune 100, spoken at the World Economic Forum, TED, and SXSW, and was named one of the most creative people in business by Fast Company. Her latest book, Winning with AI: The 90-Day Blueprint for Success, co-authored with Dr. Katia Walsh, is — in her words — not a technology book, but a leadership and strategy book.   

The conversation starts where most AI conversations refuse to: identity. If the machine can do it, who are we? From there, Li dismantles the "AI-first" label, names the scarcity trap behind headcount-cutting AI strategies, and lays out the unglamorous groundwork — mindset, skill set, toolset, decision set — that lets companies move fast because they can move safely.

About This Episode
In this episode, Frank Cottle sits down with David Grossman — one of America's foremost authorities on leadership and change communication inside organizations. Grossman is founder and CEO of The Grossman Group, a trusted executive coach to the C-suite, and a six-time author whose award-winning Heart First series is applauded by leaders worldwide. His latest book, The Heart Work of Modern Leadership: 6 Differentiators of Exceptional Leaders (Amplify Publishing Group, 2026), is an Amazon Best Seller across four business categories. His commentary has been featured in the Wall Street Journal, Forbes, Fortune, Fast Company, Newsweek, the World Economic Forum — and Allwork.Space.
 
The conversation moves from The Grossman Group's research with The Harris Poll — which found AI to be the single biggest change-management issue in business today — into the surprising heart of his new book: it's not the bad leaders organizations should worry about. It's the good ones.

About This Episode
In this episode, host Frank Cottle sits down with Jessica Knapp, VP of Growth at WorkSpace Geek and one of the flexible workspace industry's most data-informed voices. Knapp brings a rare dual perspective — she has worked on both the operator and software sides of coworking, including as employee number one at OfficeRnD and across multiple CEO roles in SaaS, with experience spanning New Zealand to the United States. She spoke at GCUC 2025 on AI and coworking. 

The conversation ranges across why institutional customers are moving into flex, the "amenities gone wild" trap, the lost service era of the industry, the untapped network effect of coworking, secondary-market growth, what AI frees operators to do, and her Monday-morning advice for every operator: look at your data, and amplify what's working.

In this episode, Daniel Lamadrid interviews Joe O'Connor, a globally recognized researcher, consultant, and advocate for work time reduction. Originally from Ireland, O'Connor began studying compressed schedules in the Irish Public Service nearly a decade ago, where he discovered that employees who dropped to four days — at 80% pay — were delivering essentially the same output as their five-day colleagues. That finding led him to Parkinson's Law and, eventually, to leading the world's first coordinated private-sector four-day workweek pilot and the landmark post-pandemic trials in the UK, Ireland, and North America.
 
Today, O'Connor leads Work Time Revolution, advising hundreds of companies across industries and continents on redesigning work around shorter schedules and AI adoption. His book, Do More in 4 (Harvard Business Review Press), is the definitive playbook on making reduced work time operationally and commercially sustainable. Find him on LinkedIn, at worktimerevolution.com, or at domorein4.com.